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Valuntary exchange program

Elenire Car seat can protect your child from terrible crash or car accident. So, any minor cracks or damages on the car seat is not allowed. We provide Free exchange for customers whose car seat was damaged due to car accident or crash to make sure your child's safety in car

Exchange Terms
- Purchased from authorized Elenire retailer or authorized online retailer
- Car seat was used by child when the accident happened
- maintenance fees over 20,000Won(able to check out on the document)
Warranty Period
Within 4 years of original purchase
Application Period
Within 50 days of accident
Supporting Document
1. Application Form
2. Picture of the Ca
3. Traffic Accident Confirmation
4. Vehicle Damage Estimating
5. Accompanying Person‘s Confirmation
(Proof of child in car when the accident happened)
How to apply
Please visit our website at www.elenire.com or send the application by email to elenire@kelivi.com
※ Note:Application is not available by mobile device, please use tablet PC or laptop

Warranty Limitaions - Car accessories such as black box, radio, navigation and payment like maintenance fees, drag fees, rental fees and medical costs are not included in our service

Color selected randomly for free exchange

You can apply for free exchange again due to car accident even exchanged it once ( Within 4 yesrs of orginal purchase)